Palm Beach County Logo, link to home page
Consumer Affairs  Divisions  FAQs  Hot Tips

Consumer Affairs Directory


Contact Us

50 South Military Trail
Suite 201
West Palm Beach, FL 33415
West Palm Beach Area:
(561) 712-6600
Boca/ Delray/ Glades:
Toll Free 1-888-852-7362

Contact Us

Consumer Affairs
Consumer Affairs Slide Show


Consumer Affairs News and Tips


Rachel is calling from Card Services - What should I do?

Have you received a call from Rachel from Card Services calling about your account? She is offering a lower interest rate on your credit card. If interested she asks you to press a number "1" on your keypad to speak to a representative.

If you get a call like this what should you do? Hang up without pressing any buttons. If a number appears on your caller ID block the call. Rachel, can can also be named Anne, Tiffany, Michael or any other name from Card Services .

The caller will ask for personal and bank information. Our usual advice is the same.

  • Do not give any information to the caller.
  • Hang Up! Don't Press the option to speak to some - or be taken off the call list
  • Report the call to or call 1-888-832-1222








File an E-Dispute
Look up a Business
Look up Licensed Moving Companies
Look up a Licensed Towing Companies
Look up a Licensed VFH Companies