• Customer Service
• Payment Options
• Access Your Account Online
• Frequently Asked Questions
• Residential Rates and Fees
• Nonresidential Rates and Fees
• Pretreatment
• Backflow Prevention
• Excessive Water Consumption
• Policies and Procedures
• Service Area Map

• Boil Water Instructions
• Wakodahatchee Wetlands
• Green Cay Wetlands
  

• Jobs
• Educational Article Series
• Lien Search
• Open Bids
• Site Map
• Security ID Process
• 2012 Minimum Construction Standards
• Finance Report: 2010, 2011, 2012

There are several ways to pay your bill:

• Mail your payment to the Post Office Box shown on the bill.
• Pay in person at our Customer Service Center, 9045 Jog Road, Boynton Beach (Southwest corner of Gateway and Jog).
• Use one of our five drop boxes listed below.
• Payment by Automatic Debit. Print the form, complete it, and return it to us.
• Pay Online.
• Check by phone: 561-740-4600. For customers in Boca Raton, 561-278-5135 .

**Please be sure to include the bottom portion of the bill with your payment.

Back to FAQ Index

1. Why is my water bill higher than normal this month?
2. Who do I call about a water main break or a fire hydrant leak?
3. Who do I call if I have a question about my bill?
4. Where does the Water Utilities Department get its water supply?
5. I forgot to pay my bill. How long do I have before my water is shut off?
6. Why isn't my tap water cold?
7. How can I make a payment?
8. When do I need to boil my water?
9. Can I make cash payments?
10. Can I have my water service shut off while I'm gone for the summer?
11. When do I get my deposit back?
12. How safe is our drinking water?
13. How do I set up an account?
14. Who do I call in case of an emergency?
15. Why do I still have to pay a monthly fee even though my service has been suspended while I am out of town?