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• Vehicle for Hire

All taxi, limousine, shuttle and non-medical companies operating within Palm Beach County must be licensed to operate by Consumer Affairs. All drivers working for a vehicle for hire company must also have special permits and are required to wear a Consumer Affairs I.D.Badge. Licensed vehicle for hire companies must meet minimum insurance and safety standards.

Click the button to search for Vehicle for Hire companies licensed to provide personal transportation services within Palm Beach County.

THE VEHICLE FOR HIRE MORATORIUM FOR NEW COMPANIES REMAINS IN EFFECT UNTIL JUNE 1, 2013.

ATTENTION ALL 2011 PERMITTED VEHICLE FOR HIRE COMPANIES

Based on recommendations from staff and the Palm Beach County (PBC) VFH Advisory Committee, the PBC Board of County Commissioners have approved the following VFH fee changes:

• Discontinued allowing reduced fees for VFH companies licensed before 2008 and standardized all VFH fees, effective December 20, 2011.
• Discontinued allowing VFH companies to deduct the fees paid to municipalities from the amount the county collects for the application/renewal and vehicle decal fees, effective December 20, 2011.
• Established a standardized rate of $225 for the VFH annual application/renewal fee.  This increase will be implemented over a 2 year period, effective May 1, 2012.
• Established a standardized rate of $100 for the annual VFH decals fee. This increase will be implemented over a two year period, effective December 20, 2011. 
• Increased the VFH driver identification badge fee to $100.00 for a 2 year period, effective December 20, 2011.

The above fee increases/adjustments will be reflected in your January 2012 VFH billing notice. 

In response to the VFH industry concerns about the deadline for the VFH application renewal and VFH decal fees, the new annual VFH application period will be effective May 1st of each year beginning 2012. The current VFH annual application/renewal fees due to expire on December 31, 2011, will be valid through April 30, 2012. Broward County, Miami-Dade County, and local municipalities have been notified of this change. The deadline to pay your 2012 new VFH fees will be March 1, 2012. If payment is not received on the requested due date, the customary late fee may be applied.  Other changes have been made regarding the VFH operator requirements which are listed on this website.

The Palm Beach County VFH Committee, whose members consist of the VFH industry operators, meets monthly with staff to discuss issues that directly affect the VFH industry. This Committee is working very hard to enhance the value of the existing VHF companies currently licensed to operate in Palm Beach County. If you are interested in attending or participating in these meetings or if you have any questions about the information contained in this letter, please contact the Division of Consumer Affairs at 561-712-6600.

Information about each company includes the business address, owner/manager’s name, type/size/age of fleet, number of years operating and administrative actions taken. (i.e, Civil Citations and Cease and Desist Orders).

While Palm Beach County Consumer Affairs does not recommend or rate any vehicle for hire company, these licensed companies have met the minimum requirements of the Palm Beach County Vehicle for Hire Ordinance. The license information may be used as a reference when contracting for personal transportation services. Consumer Affairs has no way to determine the volume of business and customer contacts for these licensed companies.

A three-year consumer dispute history or business information report for each licensed vehicle for hire company is available by clicking on the “Look Up Business” button to the left. This license information is updated regularly. Consumer Affairs exercises strict procedures to ensure validity of the information, but cannot guarantee complete accuracy. If you see a possible error:

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Call us: West Palm Beach area: (561) 712-6600 Boca/Delray/Glades residents call toll free: 1-888-852-7362 Fax: (561) 712-6610