Connection travels in Palm Beach County from Jupiter to Boca Raton and from Palm Beach to South Bay. The Americans with Disabilities Act (ADA) core service area covers the following: East of the Florida Turnpike in Palm Beach County from the South County Line to Donald Ross Road. ADA Service continues to the 3/4-mile buffer around fixed routes located outside the ADA core service area.
Connection schedules all trips, prepares vehicle manifests, handles customer concerns & commendations, determines eligibility, and monitors the performance of the Transportation Providers.
For questions, to request a Paratransit application, copies of our Rider’s Handbook, or to book a trip please call
(561) 649-9838 or 1-877-870-9849 (toll-free) Call Center hours are Monday through Friday 5:00 a.m. to 10:00 p.m., Saturday 6:00 a.m. to 10:00 p.m. and Sunday 8:00 a.m. to 6:00 p.m.
CONNECTION is a shared ride, door to door, paratransit service that provides transportation for disabled residents and visitors in Palm Beach County under the following programs:
Download the "English" version of the Paratransit Application Form
Download the "Spanish" version of the Paratransit Application Form
Last updated : Friday, February 5, 2016 11:58 AM