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Palm Tran CONNECTION

 

Palm Tran Connection is a shared ride, door-to-door paratransit service that provides transportation for disabled residents and visitors in Palm Beach County under the following programs:

  • Americans with Disabilities Act (ADA) Program
  • Division of Senior Services (DOSS) Program
  • Transportation Disadvantaged (TD) Program


  • Connection travels in Palm Beach County from Jupiter to Boca Raton and from Palm Beach to South Bay. The Americans with Disabilities Act (ADA) core service area covers the following: East of the Florida Turnpike in Palm Beach County from the South County Line to Donald Ross Road. ADA Service continues to the 3/4-mile buffer around fixed routes located outside the ADA core service area.

    Connection schedules all trips, prepares vehicle manifests, handles customer concerns & commendations, determines eligibility, and monitors the performance of the Transportation Providers.

    For questions, to request a Paratransit application, copies of our Rider’s Handbook, or to book a trip please call

    (561) 649-9838 or 1-877-870-9849 (toll-free) Call Center hours are Monday through Friday 5:00 a.m. to 10:00 p.m., Saturday 6:00 a.m. to 10:00 p.m. and Sunday 8:00 a.m. to 6:00 p.m.



    Connection Logo

    50 S. Military Trail, Suite 101, West Palm Beach, FL 33415

    For questions, to request a Paratransit application, copies of our Rider’s Handbook, or to book a trip please call
    (561) 649-9838 or 1-877-870-9849 (toll-free)

    Call Center hours are Monday through Friday 5:00 a.m. to 10:00 p.m., Saturday 6:00 a.m. to 10:00 p.m. and Sunday 8:00 a.m. to 6:00 p.m.




    Image of Palm Tran Bus & Paratransit Vehicle


    CONNECTION is a shared ride, door to door, paratransit service that provides transportation for disabled residents and visitors in Palm Beach County under the following programs:

    Americans with Disabilities Act (ADA) Program
    Division of Senior Services (DOSS) Program
    Transportation Disadvantaged (TD) Program

    ADA Ride Free ID Card

    Connection's Phone System Upgrade
    We have added an Automated Call-Back TRIP VERIFICATION feature & an Automated CANCEL/CONFIRMATION feature to our phone system.
    Click photo above for more information.


    ADA Ride Free ID Card