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The ISS Training Program is designed to provide our customers with the skills required to efficiently and competently utilize the various software products employed throughout the County.

Training Delivery Strategy - The ISS Training Program utilizes a variety of training strategies depending on goals and customer needs.

• Instructor-led classroom training
• Lecture style presentation
• One-on-one instruction
• Computer-based self-paced training

Application Training - The ISS Training Program consists of a team of training specialists who are expert in the various application systems employed throughout the County. The team provides end-user training to the customers as well as implementation and ongoing support services. They specialize in:

• Business Productivity Applications
• ISS Developed Enterprise Applications
• ISS Developed Specialized Departmental Applications

Technical Training - In an organization such as ISS, it is vital that the staff remain technically current. The Training Program constantly explores opportunities to host relevant technical training sessions on-site in order to impart knowledge to a larger audience in a cost effective manner.

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