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Palm Beach County Operations Coronavirus Update - Tuesday, April 28, 2020

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Palm Beach County Operations Coronavirus Update - Tuesday, April 28, 2020

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*New* VIDEO: Owl Release in PBC Natural Area
With PBC Natural Areas scheduled to open Wednesday, 04/29/20 we wanted to share an exciting wild animal release that took place while you've been staying safe at home. We look forward to welcoming you back to enjoy the beauty of our natural areas while continuing to follow the CDC recommended social distancing guidelines.

LATEST OPERATIONAL UPDATES FOR PALM BEACH COUNTY

PBC ORDERS, ACTIONS & ANNOUNCEMENTS

Emergency Order 2020-005 Reopens limited recreational areas with continuing adherence to CDC guidelines effective as of 12:01 a.m. Wednesday, April 29. The order reopens County parks, public and private golf courses, pools, marinas, and boat ramps with limitations.  For a list of recreational areas and activities that are reopening and the guidelines, go to www.pbcgov.com/coronavirus

*New* All public county and municipal parks, and natural areas, with the exception of beach parks, in Palm Beach County shall reopen as set forth in Attachment 4 entitled "Public Parks and Natural Areas Reopening Guidelines." Phil Foster Park and Dubois Park are considered beach parks, and will, therefore, remain closed as long as public beaches are closed. The boat ramp at Phil Foster will be open, but not the beach. 

Community pools shall reopen provided that CDC Guidelines, including all social distancing guidelines, are adhered to. In addition, the following restrictions shall apply:

  • Pool capacity shall be limited to ensure that social distancing in accordance with CDC Guidelines is maintained at all times.
  • Locker room and shower facilities shall remain closed. Restrooms shall be cleaned and disinfected regularly throughout the day. Soap and water or hand sanitizer and/or disinfectant wipes shall be provided in each restroom.
  • Pool deck seating or lounging shall be restricted to ensure social distancing in accordance with CDC Guidelines.
  • One or more facility staff or management must be present at each facility location to monitor and ensure compliance with the restrictions within this order. It will be acceptable for staff or management to delegate monitoring and compliance responsibilities to board members and community volunteers if they believe the pool can be operated safely and in compliance with the Executive Order. If these accommodations are unsuccessful, the pool should be closed until alternate monitoring arrangements are put in place.

Palm Beach County has extended the Declaration of Continuing State of Emergency until May 1st

State of Emergency

Click here to view Executive Orders.

TESTING SITES SUMMARY

Health Care District of Palm Beach County's Drive-thru Testing for Tuesday, 4-28-20:
West Palm Beach Testing Site-
The Health Care District of Palm Beach County's C. L. Brumback Primary Care Clinics tested 561 patients at the FITTEAM Ballpark of the Palm Beaches in West Palm Beach.  There were 79 patients who did not show for their scheduled appointments. The average age of the patients tested was 51.  A total of 30 children were tested and the youngest patient was two years old.  Patients are notified when their results are in. A total of 12,142 tests have been administered at the site since it opened on March 31st.  Drive-thru testing at the West Palm Beach test site is by appointment only through the Health Care District's Testing Hotline, 561-642-1000.

Belle Glade Testing Site-
The Health Care District's C. L. Brumback Primary Care Clinics tested 104 patients at the COVID-19 testing site in Belle Glade. The average age of the patients tested was 39. A total of 13 children were tested and the youngest patient was one year old. Patients are notified when their results are in. The testing site is located on the grounds of the Health Care District's acute care, teaching hospital, Lakeside Medical Center, at 39200 Hooker Highway in Belle Glade. Individuals can be any age, and need not be symptomatic to be registered and tested, but they must call the Health Care District's Testing Hotline, 561-642-1000, to be scheduled in advance for testing. Patients who do not have a personal vehicle or use public bus transportation must also have an appointment. Since March, the Health Care District has tested 832 patients at the Belle Glade clinic site.

New Test Sites in West Palm Beach and Jupiter-
The Health Care District scheduled 36 walk-up appointments for tomorrow (Wednesday, April 29th) at its C. L. Brumback Primary Care Clinics' site in West Palm Beach, which is located at 1150 45th Street. A total of 34 walk-up appointments are scheduled for Thursday at the Brumback Clinics' site located at 411 W. Indiantown Rd. in Jupiter. Residents are encouraged to call the Health Care District's Testing Hotline, 561-642-1000, to schedule walk-up appointments at the new West Palm Beach and Jupiter testing sites.

The Health Care District thanks Florida Governor Ron DeSantis, the State Department of Emergency Management, the Florida Army National Guard, and Palm Beach County personnel for supporting drive-thru test site operations. 

South County Civic Center-Cleveland Clinic Florida Testing

Appointments can be made at 561-804-0250. Cleveland Clinic Florida has expanded criteria for individuals eligible for testing. Anyone over the age of 16 who has a fever or non-febrile respiratory illness (such as cough, shortness of breath, runny nose) or fever and gastrointestinal illness (such as diarrhea, vomiting), will be eligible for testing at our South Palm Beach County drive-through location. You must call to be screened and confirm an appointment time.

UP-TO-DATE DEPARTMENT OF HEALTH COVID-19 DASHBOARD
Find the latest information about your specific zip code and cases of COVID-19. The Florida Department of Health COVID-19 Dashboard can be found here at the bottom of the page: COVID-19 Dashboard. An example of a zip code map can be found here: Zip Code Map 4/21/2020. Information is updated at least twice a day.

STATE OF FLORIDA – GOVERNOR'S EXECUTIVE ORDERS

More information on the Governor's orders: FL Executive Orders, Governor's Orders FAQs 

SUMMER FOOD SERVICE PROGRAM

Palm Beach County Youth Services Department's Summer Food Service Program, in partnership with the Palm Beach County Library System, is distributing meals at six sites throughout Palm Beach County. Sites will distribute seven days' worth of meals to each eligible child. Today was the first day of food distribution through Youth Service Department's pre-summer feeding program and 1,008 meals were served. The next distribution day will be Wednesday at the Belle Glade, Pahokee, and South Bay libraries. 

Meal distribution will be available on Mondays and Wednesdays from 10:00 am to 1:00 pm, or until all meal kits are distributed. Currently, pre-summer feeding sites will distribute food once a week through Wednesday, May 27. 

Parents picking up kits without their child present must bring identification for the child. Acceptable forms of identification include student ID, child's passport or other government-issued ID, birth certificate, adoption decree, immunization records, and school demographics. Meal kits will not be provided to parents who do not bring their child or do not provide proper identification. 

Families without transportation may walk up to collect meal kits. Proper COVID-19 safety measures must be practiced by all families, including but not limited to social distancing and wearing facial coverings. 

Monday Distribution:

Highridge Family Center, 4200 N. Australian Ave., West Palm Beach

Main Library, 3650 Summit Blvd, West Palm Beach

Greenacres Branch Library, 3750 Jog Road, Greenacres 

Wednesday Distribution:

Belle Glade Branch Library, 725 NW 4th Street, Belle Glade

Loula V. York Branch Library, 525 Bacom Point Rd., Pahokee

Clarence E. Anthony Branch Library, 375 SW 2nd Ave., South Bay 

DELRAY BEACH TAX COLLECTOR OFFICE OPEN FOR DRIVER LICENSE APPOINTMENTS ONLY
The Tax Collector's Office at 501 South Congress Avenue in Delray Beach is now open for residents only who have a driver's license appointment. All other office locations will remain closed to the public until further notice. Click here to read the latest update from Tax Collector Anne Gannon.

  • Only Palm Beach County residents who cannot renew their driver's license online will be served in-person.
  • Clients must schedule an appointment.
  • Clients MUST wear a face mask or cloth face covering to be admitted into the office. 

RESOURCES


*New*
Strategic Targeted Outreach Program (STOP) COVID-19 FRAUD

S.T.O.P. COVID-19 Fraud campaign is a public outreach of critical information to the public related to COVID-19 fraud and criminal activity. The campaign provides facts, tips, and red flags and will guide the public on how to recognize potential fraud, protect themselves from it, and report it to authorities.
The public is encouraged to report potential fraud to COVID19FRAUD@DHS.GOV.
For more information, please visit: https://www.ice.gov/news/releases/ice-hsi-launches-online-resource-page-combat-covid-19-fraud

UNEMPLOYMENT
Floridians making unemployment claims will receive them retroactively to the day of their job loss, if that date was later than March 9. A total of 505,000 Floridians filed for unemployment last week, with 1.16 million having successfully registered since the beginning of the coronavirus crisis. Florida has a workforce of an estimated 10.335 million people

PBC SCHOOL DISTRICT

Distance Learning

PBCSD campuses will remain closed for the 2019-2020 school year. Distance learning (info here) will continue through the last day of the school year in Palm Beach County, Friday, May 29. 

School Feeding Sites

Beginning next week, District feeding sites will serve meals on Tuesday and Thursdays, rather than Monday, Wednesday and Friday. The number of meals distributed each week, however, will not decrease.  

Beginning Thursday, April 30, the number of food distribution locations will increase to 51 schools across Palm Beach County. Meals will be distributed on Thursday from 9 a.m. to 12 p.m. Parents or guardians who pick up meals on Thursday will be picking up a kit with two meals for six days totaling 12 meals for each child. 

Starting on Thursday, May 7, meals will be distributed on Thursdays only from 9 a.m. to 12 p.m. at 51 locations. Again, parents or guardians who pick up meals on Thursdays will be picking up a kit with two meals for six days for a total of 12 meals for each child. The Thursday-only distribution schedule will continue until further notice. 

Meals are FREE to anyone 18 years of age and under (22 years of age and younger for ESE students), regardless of financial need. 

For the list of School District and Community Feeding Sites visit: PalmBeachSchools.org/FeedingSites

DEPARTMENT OF ELDER AFFAIRS
Music and Robotic Pet Therapy for People Living with Dementia
DOEA has developed an online form to allow individuals or their caregivers to request MP3 Players or a therapeutic robotic cat or dog to combat social isolation and ensure seniors remain engaged during the practice of social distancing to stop the spread of COVID-19. Go to http://www.elderaffairs.org/doea/livable_communities.php to access the form.

AGING & DISABILITY RESOURCE CENTER (ADRC HELPLINE)

Seniors 60+ are encouraged to call the ADRC Helpline 1(866) 684-5885 for information on services for seniors in need of meals, Electric Bill Assistance, Respite for the Caregiver, Adult Day Care, In-home Services, Personal Care, Food Stamps (SNAP), Extra Help for prescription drugs, COVID 19 information and questions on Medicare or Medicaid. Specially trained counselors are available to help in English, Spanish, or Creole Monday through Friday 8:00 am – 5:00 pm. 

Seniors registered through the Agency Helpline and served by the Volen Center and Palm Beach County Division of Senior Services are able to receive food on a scheduled basis in a "drop and go" fashion without leaving their cars.

COMMUNITY SERVICES DEPARTMENT

ONLINE SERVICES ONLY! WALK-IN VISITS TEMPORARILY SUSPENDED TO PREVENT THE SPREAD OF COVID-19

Rental & Utility Assistance

Individuals and families experiencing economic hardship because of loss of employment, or sickness can apply for assistance through the Community Services Department.  Residents who are eligible can access emergency rental and utility assistance online by visiting the website or by calling the following phone numbers:

  • Online application for all services including rent and utilities: www.pbcgov.com/OSCARSS
  • Phone number for rent: 561-904-7900
  • Phone number for utilities: 561-355-4792
  • Phone number for seniors EHEAP: 561-355-4746 

Courts have temporarily suspended hearings on evictions, and a moratorium has been placed on utility shutoffs. Visit the website for more information about how to prepare and budget: www.pbcgov.com/communityservices.
 

Free Telemental Health Services to Residents of Palm Beach County

For information about Telemental Health and other services provided by Palm Beach County Youth Services, visit our website

Florida Department of Health Resources in Multiple Languages 

Comprehensive Mental Health Resources 

Discover the Palm Beaches Launches Help Desk for Essential Lodgers, Medical Personnel and First Responders

Discover The Palm Beaches (DTPB) has opened a virtual help desk for essential lodgers to ask questions as they navigate hotel resources and special offers. Essential lodgers range from healthcare professionals and first responders to displaced residents and visitors. The help desk can be reached by email at sales@thepalmbeaches.com

FEEDING SOUTH FLORIDA

Feeding South Florida Calendar of Food Distributions at www.feedingsouthflorida.org/covid19

These sites provide groceries in a drive-thru style. The list is updated daily, dates, times, and locations may change. 

HOUSING & ECONOMIC SUSTAINABILITY
Palm Beach County Housing and business assistance programs can be found here. 

ANIMAL CARE AND CONTROL

Donations Needed for Local Pet Food Banks
Several pet food banks in Palm Beach County are running desperately low on resources and donations. Items most needed:

  • Dry cat food (no open bags)
  • Dry dog food (no open bags)
  • Canned adult cat food and canned kitten food
  • Canned adult dog food
  • Cat litter

Items can be ordered online and shipped directly to the food bank of your choice or dropped off at their location.  To donate or to receive help, reach out to one of the pet food banks: http://discover.pbcgov.org/publicsafety/animalcare/Pages/Pet_Food.aspx

PBC Animal Care & Control is asking to help empty the rest of the shelter after making history by clearing an entire kennel. Adoptable pets are still available in the other two kennels:

LIBRARIES

The Palm Beach County Library System is migrating its e-book and e-audiobook service from OverDrive to cloudLibrary. OverDrive will be available for use until Sept. 30. Titles can be viewed at https://bit.ly/2VTuNSa.

*New* Virtual Services

The Palm Beach County Library System has many resources available to help students, parents, and job seekers during this time. Staff are available by phone, email, and chat to answer technology and other research questions through Ask-A-Librarian at www.pbclibrary.org.  Visit the virtual library page to view the resources available to you. 

ABCMouse – FREE with your library card

The Palm Beach County Library System has partnered with Age of Learning to provide free home access to ABCmouse, Adventure Academy, and ReadingIQ during the period of our library are closed due to COVID-19. Just complete a form to receive an email with an access code and instructions to redeem the code online. Don't have a card? You can get a temporary card which will give you access to all library online resources. 

BookSquad
Looking for your next great read? Our BookSquad is available to help. Complete our online form and we will send you a personalized list of suggested titles.

Providing Read-Aloud to the School District's Virtual Classrooms
Palm Beach County Library System is offering the School District virtual read-alouds in the virtual classroom. Teachers can select a book and time slots and fill out a form and one of our librarians will visit your virtual classroom to read a book to your students. Speak with your school's media specialist to register. Librarians have access to many of the 2020 Sunshine State Readers.

PALM BEACH COUNTY VICTIMS SERVICES

The Palm Beach County Victim Services & Certified Rape Crisis Center helpline is available for information, options, and support: 561-833-7273. Services are free, confidential, and private.

 

PLANNING, ZONING & BUILDING
Some of the Planning, Zoning and Building public meetings for May and early June are being canceled.
All public meetings for April have been canceled. 

TRANSPORTATION 

Palm Tran Lobby Closure
Due to Covid-19, our lobby at 3201 Electronics Way in West Palm Beach, FL is temporarily CLOSED to visitors. If you need assistance please call 561-841-4200 or visit our website at www.palmtran.org

Palm Tran Fixed Route and Paratransit

  • All passengers should have a mask covering their nose and mouth while riding.
  • The number of people onboard has been limited to no more than 15 passengers.
  • Palm Tran Fixed-Route continues to operate on a Saturday schedule except routes 1, 2, 3, 43  
    and 62 which are on a regular weekday schedule. Sundays continue to operate on a
    Sunday schedule.
  • Palm Tran Connection is essential trips only. 

Go Glades Service

  • Palm Tran's western community bus service, Go Glades, Routes 1, 2, 3 and 4 are currently not running a regular service. You will be able to book a trip directly to and from your destination by calling: (561) 649-9838.
  • The Palm Tran call center (561) 841-4BUS (4287) is operating from 8:00 a.m. to 5:00 p.m. Many trip planning functions may be done through the Palm Tran app and on palmtran.org.

Tri-Rail

  • Passengers are urged to wear masks while riding. Tri-Rail continues to offer an amended schedule until further notice, with 18-trains every 2 hours starting at 4:17 a.m. on weekdays, and 12-trains every 3-hours starting at 5:17 a.m. on weekends. 
  • Trains have suspended fares and are operating on a modified schedule:
    18 trains on Weekdays, 12 trains on Saturday, 12 trains on Sunday. 

Brightline

  • Train service is suspended until further notice.
  •  

SOLID WASTE AUTHORITY: https://swa.org/632/6702/COVID-19-Updates.

EARLY LEARNING COALITION OF PALM BEACH COUNTY
A limited number of child care scholarships are being offered for children of those serving on the front-line of the COVID-19 response. This is available for children ages 6 weeks to 12 years old for up to 60 days. For more information, call: 561-514-3300. 

SUICIDE PREVENTION
For resources to help cope during the coronavirus pandemic please follow this link: Suicide Prevention and COVID-19

FLORIDA HIGHWAY SAFETY AND MOTOR VEHICLES
The Executive Director of the Florida Department of Highway Safety and Motor Vehicles authorizes the changes and extensions to driver licenses, identification cards, Registration, delinquent fees, and in-person interviews. FLHSMV COVID-19 Emergency Order 041320 

JURY DUTY
All jury selection proceedings are suspended through May 29. Jurors who were summonsed for jury duty through May 29 do not have to report for service. Those with questions regarding jury service can call 561-355-2930 or visit www.mypalmbeachclerk.com/jury. 

CIRCUIT COURT

The Fifteenth Judicial Circuit is limiting most face-to-face hearings. Anyone who enters the courthouse will undergo a non-invasive temperature scan. Any person who refuses to have their temperature taken or has a temperature of 100.4 º F, or higher, will not be permitted to enter the courthouses. For updated information, visit http://15thcircuit.com 

LOCAL CALL CENTERS
PBC Emergency Information Center remains open 7 days a week from 8 am – 6 pm. @561-712-6400

  • Boca Raton 561-982-4900 
  • Greenacres 561-642-2000 
  • Town of Palm Beach 561-227-7070 
  • Riviera Beach 561-812-6597 
  • Wellington 561-791-4000
  • West Palm Beach 561-822-2222

Frequently Asked Questions

 

Follow us:
Twitter - http://twitter.com/pbcgov
Facebook - http://facebook.com/pbcgov
NextDoor - https://nextdoor.com 

Individuals with questions related to the coronavirus should call the Florida Department of Health's Coronavirus Call Center at 1-866-779-6121 which is available 24 hours a day, seven days a week, or email COVID-19@flhealth.gov. They can also visit http://pbchd.org for the latest health information. Visit the Centers for Disease Control and Prevention.

For the latest information and updates from Palm Beach County, visit http://pbcgov.com/coronavirus.

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