The Health Care District of Palm Beach County is now making appointments for callers who wish to be tested for COVID-19 at the drive-thru site located at the FITTEAM Ballpark of the Palm Beaches in West Palm Beach. In support of Florida Governor Ron DeSantis' guidance to expand criteria for testing, callers to the COVID-19 Hotline, 561-642-1000, do not need to have experienced symptoms. And also in alignment with the Governor's position, the Health Care District has always tested patients of all ages and has never used travel as a criteria for testing.
The call center is taking calls until 5 p.m. today and is not scheduling for testing on Monday, April 13th until all appointments for tomorrow, Saturday April 11, 2020, are full. The Health Care District plans a higher volume of testing than usual for tomorrow. The hotline is experiencing reduced call volume, so callers can expect shorter wait times. Patients whose test results are in will be notified. The hotline will reopen Monday, April 13th from 8 a.m. to 5 p.m. to schedule testing appointments for next week.